Saturday, April 11, 2009

CrowdSourcing and human rights

There's been an ongoing discussion this week over at Paul Currion's blog about the benefit of croudsourcing of information in the human rights sphere, most of it criticising probably crazy ideas.

Disaster first responders will need customised tools, and if they find something that will save them time, then it will get adopted. But that's always going to be harder than giving them a wiki and they solve everything, or possibly, anything. But for Paul's work, the solutions for first responders wont be the same as for everyone else - the environment is likely too different, as there needs to be some co-ordination, communication and planning. But I wonder, what is there that first responders do that they don't have time to look at. I suspect there is a huge difference between natural disasters and civil unrest (of which the G20 demostrations could be considered a very tame example). Either way, Paul's interest is not about crowdsourcing what human rights groups can already do, it's about helping them do what they can't.

Paul's argument is that crowdsourcing wont help that much in the areas in which he deals, as first responders in an incident are overwhelmed, busy and don't have time to edit wikis or do much that doesn't give direct benefit. That's completely true. By their very nature, first responders are there when few others are, when the infrastructure is questionable (in that you may have no idea yet what's left) and generally the focus is on saving lives; they're there when there is no crowd. At that point, the only thing that makes those people's jobs better is better access to more useful information. And that's not going to be a normal wiki. What it might be (and this is also unworkable), is say, an iphone app that lets them report things "3 bodies by side of road" click, "house burnt out" click, which gets GPS co-ordinates and timestamped, and uploaded over a text message or later when there's a connection, depending on what they know. This has the downside of the battery runs out somewhere they probably can't recharge it easily - these problems are very real, nuanced and hard, but the potential is for some novel solutions that help responders help more people faster. That's probably not crowdsourced, which is a solution to different problems, but if we step away from the real time, and move to an issue based process, there are wider uses which aren't limited to first responders, but anyone with a cell phone, such as the G20 police ID matching. That's where crowdsourcing comes into its own.


I spent a few days last week in London, and was around some of the G20 protests with some friends. Those protests were in central London - one of the biggest cities in one of the richest countries in the world, with the most advanced infrastructure and resources, and everything was heavily covered by cameras from the press, the police and individuals. Mostly individuals, who then uploaded their photos to flickr or elsewhere and tagged them appropriately.

I doubt anyone in the UK hasn't seen the pictures of Ian Tomlinson being pushed to the ground shortly before he died, with some police in the background, none of whom have id numbers visible in the footage (possibly due to active removal, but probably due to camera angles), or today's new footage. All we have is their faces, in a variety of shots, in a variety of angles, from different places, at different times.

Someone had the great idea of crowdsourcing the deduction of the identification numbers of those PCs. You know what those present look like from the video; you can then get better photos from before/after from flickr, and therefore have high quality photos. Even if you can't get the ID numbers from that, you then have a decent photo, and can start to look through the huge number of other photos of police on the day to find them (the dog handlers being particularly easy). A massively manual task, that will take huge amounts of time and people, but time is something that the project has at this point. And the task is massively parallelisable with no communication overhead until you find a match - or as someone said on twitter Tomlinson's Law: Given enough eyeballs, all thugs are shallow.

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Monday, March 30, 2009

Us Now, FE and Government

Steph at DIUS asked about lessons for FE and Govt from the "Us Now" film. My first reaction was something along the lines of "they're going to have problems".


I was watching Us Now with a group of student friends a few weeks back (thanks Ivo for sending openmedia a copy), and one of the things that was mentioned in an extremely interesting debate afterwards was that Us Now didn't deal with anything where there was active conflict - possibly differing priorities - but nothing where there was substantial and vocal engagement of disagreement. This was (probably) by design - it's currently really, really hard to do, let alone explain, let alone on camera.

The current toolset for activists is variants of google services (blogs, docs, email, youtube) and twitter, facebook and mailing lists - swapping in and out of those over time. Twitter's just launched an inclusive SMS service in the UK - you can get broadcast text services pretty much for free - it's currently vodafone only, but that will change over time. But there's one thing that's easy to miss in all of those, which is where DCSF/DIUS should start to worry.

School children, traditionally a group that have been ignored, now have the same or better communications and organising tools as everyone else; even more so than that traditionally active group - university students. The reason they have better use of the same tools is that those in school have as got more time, and as many ideas, as anyone else, but generally fewer preconceived notions or wider political agendas. One thing that will appear is that there's much more diversity in source and ideas, and less inbuilt/systematic experience. As a result, there will be more loosely connected groups doing more in different places, at different times, with similar aims. Trying different things, and not knowing all the conventions and rules that usual protestors think you have to do. There'll be the same splits between those who hope meetings cure all, and painting banners being a good use of time. What happens when your average school gets hit by a highly agile engaged protest; I'm not sure. But I doubt the system as a whole will cope well with it (which is not to say that individual schools or staff wont cope well, some almost certainly will; but someone will also do something stupid and get headlines).

A tangent on that note, I wonder how long till facebook adds a feature to allow group/event admin to push tweet style status messages into a users message stream. That'd make the new layout far more useful, and fix many of the things that don't yet work right with the new layout.

While Little Brother is a (great) work of fiction, it's not fundamentally impossible that someone will get that pissed off with something that disproportionately affects them - University fees will come up next year, with the Universities' having that conversation anonymously, and the parties hoping to bury it, and the NUS doing whatever Labour want. Those in school now will be affected almost exclusively, in ways no one else will be. What happens when an eloquent and photogenic 15 year old asks on youtube why Brown/Cameron want to prevent her going to university for financial reasons. I'm surprised that the equivalent has not already happened in the climate movement - the Age of Stupid's archivist character today is currently around 16 years old.

"Internet mechanisms not actually solutions to problems, they are just networks so that people can talk to each other about what they are interested in and care about. Which is what we spend our time doing anyway, online or off." was the closing note in my notes from a few weeks back.

One question I await the answer to with interest from the engagement aspect; as the Age of Stupid is to An Inconvenient Truth, what will be to Us Now?

Sunday, March 29, 2009

FCO Travel Advice

Dear FCO,

When you claim that you have permalinks for travel advice for countries, it would be nice if you actually did:

http://www.fco.gov.uk/en/travelling-and-living-overseas/travel-advice-by-country/europe/france vs
http://www.fco.gov.uk/en/travelling-and-living-overseas/travel-advice-by-country/europe/france1.



Cheers

Friday, March 20, 2009

Convention on Modern Liberty

The video from the talk I gave Convention on Modern Liberty is now up. The slides that should go with it are here.

Saturday, March 07, 2009

Rewired State

Harry and Glyn built www.jobcentreprolplus.com at rewired state. Lots of other good stuff happened too; I'm sure it'll beonline at some point

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